Welcome to Group Market. These Terms of Service ("Terms") govern your use of our website, mobile application, and services. By accessing or using Group Market, you agree to be bound by these Terms. If you do not agree, please do not use our services.
To access wholesale pricing or place orders, you must register an account. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Group Market operates as a B2B and B2C digital marketplace connecting FPOs directly with buyers.
Order Acceptance: All orders are subject to acceptance by the respective FPO and Group Market.
Logistics (B2B): Group Market handles the fulfillment of bulk purchase orders from the FPO gate to the customer. We commission full or partial truckloads and assume responsibility for the goods during transit.
Logistics (B2C): For consumer orders, we operate on an "Order Online & Pickup Offline" model. Home delivery is not provided unless explicitly stated. You are responsible for picking up your goods from the selected partner outlet.
Quality Check: While Group Market performs in-person quality checks at FPO locations before shipping, the FPO remains the primary entity responsible for the inherent quality of the produce.
Gateway: All financial transactions on Group Market are processed via Paysharp, a Reserve Bank of India (RBI) approved payment gateway.
Security: Your payment details are processed securely. Group Market does not store your full credit/debit card or banking passwords.
Taxes: Prices listed may be exclusive of applicable GST unless stated otherwise.
B2B: Due to the nature of bulk agricultural commodities, returns are only accepted in cases of significant quality discrepancy or damage during transit found at the time of delivery. Issues must be reported immediately upon receipt.
B2C: Returns policy for pickup orders is subject to the condition of goods at the time of handover at the pickup point.
Refunds, if approved, will be processed back to the original payment method within a reasonable timeframe.
You agree not to:
Group Market acts as an intermediary. While we strive to ensure quality through our verification processes:
These Terms shall be governed by the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Eluru, Andhra Pradesh.
For support or legal inquiries, please contact us at:
Email: hello@groupmarket.co.in
Address: 35/1-9A, Kandrikagudem, Tangellamudi, Eluru, Andhra Pradesh.